Refund policy

Return and Refund Policy

Thank you for shopping with us! We currently do not accept returns. However, if you believe your purchase qualifies for a refund, please contact us.

Refund Process:

• Refund requests will be reviewed on a case-by-case basis.
• If your refund is approved, please allow up to 10 business days from the original payment date for the refund to be processed.
• Refunds will be issued to the original payment method used during the purchase.

If you have any questions or concerns regarding your purchase, please feel free to contact us. We are here to assist you!

If more than 15 business days have passed since we’ve approved your return, please contact us at thegrayduckcompany@gmail.com.